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Reporting and Moderation

The score can be playful. Abuse is not. Here is the reporting path that works today, what automated screening covers, and what BestieScore may do next.

Last updated August 21, 2026

How to report something today

Email hello@bestiescore.com with the subject Abuse report. BestieScore does not currently expose a general in-app report button, even though the backend has a report-record endpoint.

Include the smallest useful set of evidence:

  • The username, profile URL, quiz link, or share link involved
  • What happened and when
  • Screenshots if they can be captured safely
  • Whether anyone is in immediate danger

Do not resend illegal sexual material involving a child. Describe it and preserve the URL or account details instead.

Urgent and child-safety reports

If somebody is in immediate danger, contact local emergency services. BestieScore email is not an emergency hotline.

For grooming, child sexual exploitation, or sexual content involving a minor, use the subject Child safety and read the Child Safety Standards.

What automated screening covers

Quiz text is sent through moderation when a creator publishes. Quiz-builder and related AI-session text can also be checked. A moderation decision can allow, warn, hide, block, or route content for review.

The quiz publish path is currently fail-open when the moderation service is unavailable. Automated screening is therefore a layer, not a guarantee that every violation is caught before publication.

Blocking: what exists and what still needs repair

BestieScore shows block controls on profiles and in Settings. The current app sends a username-based request, while the API expects an account ID plus a block flag. Until those contracts are repaired and retested together, the block control should not be treated as a reliable substitute for contacting support.

For an active safety issue, save the relevant link or username and email hello@bestiescore.com.

What may happen after a report

BestieScore may review the supplied context, hide or remove content, restrict features, disable an account, or preserve records when required. The current code stores report and moderation status, but it does not expose a user-facing case tracker or promise a response time.

Rules behind the decision

Community Guidelines · Safety · Privacy · Contact

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